Friends Physiotherapy Hospital – Online Consultation -Terms and Conditions

Introduction

Welcome to Friends Physiotherapy Hospital’s online consultation services. By using our online consultation platform, you agree to abide by the following terms and conditions. These terms apply to all users of our online consultation services.

1. Acceptance of Terms

By accessing or using our online consultation services, you agree to be bound by these terms and conditions, which may be updated from time to time without prior notice. It is your responsibility to review these terms periodically.

2. Eligibility

To use our online consultation services, you must be at least 18 years of age or have the consent of a parent or guardian. You must provide accurate, current, and complete information during the registration process.

3. Medical Disclaimer

Our online consultation services are provided by licensed physiotherapists. However, online consultations may not be appropriate for all medical conditions. In case of an emergency or severe condition, please visit a healthcare facility or contact emergency services immediately.

4. Privacy and Confidentiality

We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. All consultations are conducted in accordance with applicable privacy laws and regulations. Please review our Privacy Policy for more details.

5. Use of Services

  • Consultation Process: You will receive consultation through video calls, audio calls, or chat, as per the chosen method.
  • Accuracy of Information: You agree to provide accurate and complete information about your health condition during the consultation.
  • Follow-Up: Based on the initial consultation, follow-up sessions may be recommended for better treatment outcomes.

6. Payment and Fees

  • Consultation Fees: Fees for online consultations are as specified on our website or communicated to you before the consultation.
  • Payment Method: Payments must be made through the available online payment methods before the consultation.
  • Refunds: No Refunds

7. Cancellation and Rescheduling

  • Cancellation Policy: You may cancel or reschedule your consultation by providing at least 24 hours’ notice.
  • No-Show Policy: Failure to attend a scheduled consultation without prior notice may result in a fee.

8. Limitation of Liability

Friends Physiotherapy Hospital is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our online consultation services. Our liability is limited to the maximum extent permitted by law.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Friends Physiotherapy Hospital operates.

10. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Friends Physiotherapy Hospital – 0422 421 0422,9894539971

11. Acknowledgment

By using our online consultation services, you acknowledge that you have read, understood, and agreed to these terms and conditions.